Shipping Policy
Shipping is free on all retail on-line orders of $99.00 and above. If your on-line order is under $99.00 a flat rate Australia wide of $12.10 is added to your order. For your security & convenience we deliver to business addresses via Startrack which requires a signature upon delivery and to residential addresses via Aust Parcel Post. We aim to dispatch your order with-in 2 business days of receiving your online order; and transit tine is usually 3-5 working days from date of dispatch. However deliveries to WA, far north QLD, NT and remote country areas may take up to 10 business days. Please note we cannot ship goods to addresses outside of Australia.
Upon completion of your purchase, with-in 2 business days our team will organise for your product to be dispatched as a priority. We will notify you via email/sms when your product is dispatched and provide you with the tracking details.
For residential deliveries, don’t worry if you're not at home when the product/s are delivered. Australia Post will leave a card at your home advising you that an attempt has been made to deliver your product. Your goods will then be available to be collected at your local post office. You will find information about the post office location on the card left by the courier.
Point to Point Distributions is committed to providing exceptional customer service and quality products. We endeavor to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the unlikely event that an ordered item isn't available or we are unable to fulfil your order, we will notify you within 2 business days to arrange a back-order or a full refund.